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Last Updated: January 27, 2026
This Privacy Policy explains how ContentAI Hub LTD (RC-8601374) ("Contease," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our AI-powered content generation platform. We are committed to protecting your privacy and complying with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.
1.1 Information You Provide:
We collect information you provide directly when you:
1.2 Information Collected Automatically:
When you use Contease, we automatically collect:
1.3 Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to track activity on our platform. You can control cookie preferences through your browser settings. We use:
We use your information for the following purposes:
3.1 Third-Party Service Providers:
We share information with trusted service providers who assist us in operating our platform:
These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
3.2 Public Content:
Content you publish to the Discover feed is publicly visible to all Contease users and may be featured in our marketing materials (as outlined in our Terms and Conditions).
3.3 Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change via email.
3.4 Legal Requirements:
We do not proactively share personal information with law enforcement. However, we may disclose information if required by valid legal process (court order, subpoena) or to protect our rights, property, or safety, or that of our users or the public.
3.5 We Do Not Sell Your Data:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4.1 Data Storage Location:
Your data is stored on servers located in Eastern North America (Cloudflare) and the United States (production servers). By using Contease, you consent to the transfer and processing of your data in these jurisdictions.
4.2 Security Measures:
We implement industry-standard security measures to protect your information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4.3 Data Retention:
We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, data is permanently removed within 30 days, with backup copies retained for up to 90 days for disaster recovery.
Under the Nigeria Data Protection Regulation (NDPR), you have the following rights:
To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days as required by NDPR.
6.1 Managing Cookies:
You can accept or reject non-essential cookies through our cookie consent banner when you first visit Contease. You can also manage cookie preferences through your browser settings:
Note: Disabling essential cookies may affect platform functionality.
6.2 Marketing Communications:
You can opt-out of marketing emails by clicking the "unsubscribe" link in any promotional email or by updating your preferences in your account settings. You will continue to receive transactional emails (e.g., receipts, password resets) regardless of your marketing preferences.
Contease is available to users aged 13 and above. Users between 13 and 18 must have parental or guardian consent to use our services. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that a child under 13 has provided us with personal information without consent, we will delete such information immediately. Parents or guardians who believe their child has provided information without consent should contact us at [email protected].
Your information may be transferred to and processed in countries outside Nigeria, including the United States and Canada, where our servers and service providers are located. These countries may have different data protection laws than Nigeria. By using Contease, you consent to the transfer of your information to these jurisdictions. We ensure that all international transfers comply with NDPR requirements and that adequate safeguards are in place to protect your data.
Contease may contain links to third-party websites, including social media platforms featured in our Discover feed. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
In the event of a data breach that affects your personal information, we will notify you via email within 72 hours of becoming aware of the breach, as required by NDPR. The notification will include the nature of the breach, the data affected, and the steps we are taking to address the incident.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry consensus on how to respond to DNT signals. Contease does not currently respond to DNT signals, but you can control tracking through cookie preferences and browser settings.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. For material changes that significantly affect your rights, we will provide at least 48 hours' advance notice via email to your registered email address. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of Contease after the notice period constitutes acceptance of the updated Privacy Policy.
If you have concerns about how we handle your personal data, please contact us first at [email protected]. We are committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at:
Nigeria Data Protection Commission (NDPC)
Email: [email protected]
Website: ndpc.gov.ng
Company Name: ContentAI Hub LTD
Registration Number: RC-8601374
Address: Lagos Island, Lagos, Nigeria
Email: [email protected]
For privacy-related inquiries, data access requests, or to exercise your NDPR rights, please contact us at the email address above. We will respond to all requests within 30 days.
Last Updated: January 27, 2026
These Terms and Conditions ("Terms") govern your access to and use of the Contease platform operated by ContentAI Hub LTD (RC-8601374), a company registered in Lagos, Nigeria ("we," "us," or "our").
By creating an account, accessing, or using Contease, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services. Your continued use of the platform constitutes acceptance of any modifications to these Terms.
2.1 Age Requirements:
You must be at least 13 years old to use Contease. If you are between 13 and 18 years old, you may only use our services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.
2.2 Account Responsibility:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
3.1 Service Description:
Contease is an AI-powered content generation platform that helps users create social media content for products and brands. We utilize third-party AI services including OpenAI, Google AI, and Fal.ai to generate content based on your inputs.
3.2 Free Credits:
New users receive 5 free credits upon registration. These credits are for trial purposes and may not be transferred, sold, or exchanged for cash.
3.3 Paid Plans:
Subscription fees are billed in advance on a recurring basis (monthly or annually) in Nigerian Naira (NGN) or US Dollars (USD). Payment is processed through Paystack or Stripe. You can upgrade, downgrade, or cancel your subscription at any time through your account settings.
3.4 Auto-Renewal:
If you opt-in to auto-renewal, your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged using your saved payment method.
We offer a 15-day refund policy from the date of purchase, provided that at least 50% of your purchased credits remain unused. Refund requests must be submitted to [email protected]. Refunds are processed within 5-10 business days and issued to your original payment method. Free credits are non-refundable.
5.1 AI-Generated Content:
You retain full ownership of all content generated using Contease, including AI-generated text, images, and videos. You may use this content for personal or commercial purposes without restriction, subject to Section 5.3 below.
5.2 User-Uploaded Content:
You retain ownership of all content you upload to Contease, including product images, brand information, and other materials. You represent and warrant that you have all necessary rights to upload such content.
5.3 Discovery Feed License:
When you publish content to the Discover feed, you grant us a non-exclusive, royalty-free, worldwide, transferable, sublicensable license to host, use, distribute, display, reproduce, modify, adapt, and publicly perform your content solely for the purpose of operating and promoting the Contease platform. This license terminates when you delete the content from the Discover feed.
5.4 Marketing Use:
You grant us permission to use your content for case studies, testimonials, user-generated content campaigns, and other marketing purposes. We will seek additional consent before using your content in major marketing campaigns.
5.5 Platform Ownership:
The Contease platform, including all software, designs, text, graphics, logos, and other materials (excluding user content), are owned by ContentAI Hub LTD and protected by Nigerian and international intellectual property laws.
You may opt-in to allow us to use your generated content to train and improve our AI models. This is entirely optional and can be managed in your account settings. By default, your content is not used for model training. We do not share your data with third-party AI providers for their model training purposes.
You agree not to use Contease to create, upload, publish, or share content that:
We reserve the right to suspend or terminate your account immediately, without prior notice or liability, if you:
Upon termination, your right to use Contease will immediately cease, and we may delete your account and all associated data.
We moderate content published to the Discover feed to ensure compliance with these Terms and applicable laws. We reserve the right to remove any content that violates our policies or is reported by other users. Content moderation decisions are made at our sole discretion.
10.1 Eligibility:
Registered users in good standing may participate in our referral program by sharing their unique referral link.
10.2 Commission Structure:
You earn a 20% commission on subscription payments made by users who sign up through your referral link. Commissions are calculated on the initial purchase and recurring subscription renewals.
10.3 Payment Thresholds:
Referral commissions are paid out when your account balance reaches ₦50,000 (NGN) or $20 (USD). Payments are processed within 30 days of reaching the threshold.
10.4 Promotional Restrictions:
You may not engage in spam, unsolicited advertising, or misleading marketing practices when promoting your referral link. Prohibited activities include: paid search advertising using our brand name, trademark bidding, cookie stuffing, creating fake accounts, or incentivizing sign-ups with false promises. Violation of these restrictions may result in forfeiture of commissions and account termination.
11.1 No Guarantee of Accuracy:
While we strive to provide accurate and high-quality AI-generated content with 99.9% accuracy, we do not guarantee the accuracy, completeness, or reliability of any content generated by our platform. You are responsible for reviewing and verifying all generated content before use.
11.2 Copyright Responsibility:
You are solely responsible for ensuring that your use of AI-generated content does not infringe on any third-party intellectual property rights. We are not liable for any copyright infringement claims arising from your use of content generated on our platform.
We strive to maintain 24/7 platform availability. In the event of service downtime, we will notify affected users promptly and work to restore service within the same hour. However, we do not guarantee uninterrupted access and are not liable for any losses resulting from service interruptions, scheduled maintenance, or technical failures.
Upon request or account deletion, all your personal data, including generated content, uploaded materials, and account information, will be permanently deleted from our databases within 30 days. Backup copies may be retained for up to 90 days for disaster recovery purposes.
14.1 "As Is" Basis:
Contease is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
14.2 Limitation of Liability:
To the maximum extent permitted by Nigerian law, ContentAI Hub LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our platform; (d) any bugs, viruses, or other harmful code transmitted through our services; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the services.
In no event shall our aggregate liability exceed the amount you paid to us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless ContentAI Hub LTD, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with: (a) your access to or use of Contease; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you create, upload, or share on our platform.
16.1 Governing Law:
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.
16.2 Informal Resolution:
Before initiating arbitration or litigation, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will work with you in good faith to reach a mutually acceptable resolution.
16.3 Binding Arbitration:
Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, shall be finally resolved by binding arbitration under the Arbitration and Conciliation Act of Nigeria. The arbitration shall be conducted in Lagos, Nigeria, in the English language by a single arbitrator appointed in accordance with said Act. The arbitrator's decision shall be final and binding on both parties.
We reserve the right to modify these Terms at any time. For material changes, we will provide at least 48 hours' advance notice via email to your registered email address and through an in-app notification. Your continued use of Contease after the notice period constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services and may request account deletion.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ContentAI Hub LTD regarding your use of Contease and supersede all prior agreements and understandings.
Company Name: ContentAI Hub LTD
Registration Number: RC-8601374
Address: Lagos Island, Lagos, Nigeria
Support Email: [email protected]
For questions, complaints, or disputes regarding these Terms, please contact us at the email address above. We are committed to resolving all user concerns promptly and fairly.